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1.
Cultura de calidad de servicio / Enrique Müller de la Lama by
Material type: Text Text
Publication details: México : Trillas, 1999
Online resources:
Availability: Items available for loan: Tuxtepec (1)Collection, call number: HF5415.5 M82 1999.

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2.
Administración de la calidad : nuevas perspectivas / Mariana Marcelino Aranda, Dania Ramírez Herrera by
Material type: Text Text
Publication details: México : Grupo Editorial Patria, 2012
Availability: Items available for loan: Tuxtepec (1)Collection, call number: TS156 M37 2012.

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Sistema de Universidades Estatales de Oaxaca
        
Av. Ferrocarril s/n, CD. Universitaria, Loma Bonita, Oax., México C.P. 68400
Circuito Central #200, colonia Parque Industrial, Tuxtepec, Oax., México C.P. 68301